TEAM TALKS: Product Specialist

The Experts Behind the AI who help our customers thrive

 

Meet Lightbringer's Product Specialists

A lot of innovative, creative, and brilliant people work behind the scenes at Lightbringer. In Team Talks, you will get to know the experts behind the AI. This time, we want to highlight our Product Specialists, who work on the Lightbringer platform and help guide innovative entrepreneurs through the sometimes complex world of patent applications. Jessica Karlsson and My Reimer share how they ended up at Lightbringer, what a regular day looks like, and how they help entrepreneurs protect their groundbreaking ideas. With backgrounds in biomedicine and electrical engineering, as well as startup experience, our specialists apply their diverse expertise to an AI-powered workflow to simplify the patent process and allow inventors to focus on what they do best: innovate and build companies for a better tomorrow.

My Reimer & Jessica Karlsson, Product Specialists at Lightbringer

Who are the Product Specialists?

JESSICA  I joined Lightbringer in September 2024 as the company’s first Product Specialist. My background is in biomedicine - both in chemistry and the life science industry. Now, I get to use my skill set working with our customers’ patents, where I collaborate with inventors and Patent Attorneys directly on the Lightbringer platform to ensure that the patent process runs smoothly.

MY I have a background in electrical engineering and have previously worked at a startup as a Customer Success manager for 5 years. I joined Lightbringer back in early October last year, and it has been a super exciting journey. As a Product Specialist, I get to combine my love for technology with the opportunity to meet with a lot of exciting companies.

How did you find your way to Lightbringer?

JESSICA Before joining Lightbringer, I had worked in various startups, as well as with medical research. Joining Lightbringer felt like the natural next step, as it allowed me to work closely with innovators and help protect their ideas. Working in startups, I noticed how versatile leaders in SMEs (small and medium-sized enterprises) have to be to continuously adapt and take on new challenges. Now, I play a part in simplifying the patent application process, making it possible for innovators to focus their expertise and resources on innovation and product development. It means more of their time is spent on innovation, as we work on their patents, making the process as easy as possible for them.

MY I had known about Lightbringer for a while through friends, and when I heard they were hiring, I took the chance and applied. When I met the team, I knew I wanted to be a part of the journey. I saw it as a great opportunity to learn from the best and be a part of making a change in an exciting and fast-moving landscape. Having worked with scaling and growing a customer facing team in the past, I felt I had useful experience to bring to the team to help shape the journey and process.

What does a typical day look like?

JESSICA On a typical day, most of our time is spent working on the Lightbringer platform. There, we collaborate with our Patent Attorneys on our customers’ patent applications. When we are not working on patent applications, we assist in novelty searches and support product development by providing both customer feedback and our own insights on how to make improvements. We are all working together to give the inventors the best experience possible.

MY Day to day can be very different. Our main goal is to help Innovators through the patent application process and make sure they get the most value out of our services and product. We do everything from assisting in the drafting process and prior art searches, to making sure deadlines are met. With a growing company, we are also working on improving the customer experience and journey, and work closely with the other departments.

“The work we do saves inventors time and money, and it gives them the power to protect their inventions.”

JESSICA KARLSSON

How can we help entrepreneurs in their ventures?

JESSICA Lightbringer supports entrepreneurs by making it possible for them to focus on their core strength: innovation. Having a centralised workflow on the platform saves inventors time and money, and it gives them the power to protect their inventions.

MY Lightbringer’s main focus is supporting inventors and entrepreneurs. Our goal is to make the patent application process smooth and easy to understand, freeing up time for them to focus on the fun stuff – innovating and coming up with new and exciting inventions. Working with smaller companies and making the process easier, means they can be a part of a landscape that previously mostly benefitted the bigger companies.


What is the best part of working at Lightbringer?

JESSICA The people! Using the Lightbringer platform, I get to transform the ideas of entrepreneurs into patent applications, helping them on their innovation journey, and I get to do it as part of an extraordinary team. Getting to work with so many brilliant, creative minds and seeing all of us push Lightbringer forward is amazing. I love how open and supportive our environment is — ideas are shared, discussed, and genuinely valued. It has really shown me what an innovative workplace feels like.


“You really feel like you are a part of something bigger and that the work you do matters.”

MY REIMER


MY Working with such amazing people! The level of commitment, experience, and the drive to make a change is extraordinary. Being able to grow in my role and the company is something I value in a workspace, and Lightbringer definitely hits all of those marks. You really feel like you are a part of something bigger and that the work you do matters. Having the opportunity to meet such brilliant people when assisting our customers is also great. It is inspiring to hear what the tech companies are doing, their drive and goals, and being a part of their journey.

The Revolution of Patents

Without our Product Specialists, we would not be able to transform the patent application process for innovators worldwide. Combining their expertise and brilliance with the Lightbringer platform’s AI-powered workflow and the experience of our Patent Attorneys, Jessica and My help make patent protection accessible, efficient, and straightforward. If you are an entrepreneur looking to protect your innovations, or if you have questions about our services, we invite you to connect with Lightbringer and join the AI patent revolution.

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